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The Handbook Of Service Innovation

ISBN 10 : 9781447165903
ISBN 13 : 144716590X

Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implement..


Service Innovation How To Go From Customer Needs To Breakthrough Services

ISBN 10 : 9780071717861
ISBN 13 : 0071717862

Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Management, Microsoft Corpo..


Mobile Service Innovation And Business Models

ISBN 10 : 9783540792383
ISBN 13 : 3540792384

Modern economies depend on innovation in services for their future growth. Service innovation increasingly depends on information technology and digitization of information process..


Service Innovation

ISBN 10 : 1848161301
ISBN 13 : 9781848161306

In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in thi..


Open Services Innovation

ISBN 10 : 0470949333
ISBN 13 : 9780470949337

The father of "open innovation" is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st ..


Case Studies In Service Innovation

ISBN 10 : 9781461419723
ISBN 13 : 1461419727

Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings ..


Stakeholder Integration In Service Innovation

ISBN 10 : 9783658194635
ISBN 13 : 3658194634

Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory app..