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The Handbook Of Service Innovation

ISBN 10 : 9781447165903
ISBN 13 : 144716590X

Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implement..

Research Methods In Service Innovation

ISBN 10 : 9781785364860
ISBN 13 : 1785364863

Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and im..

Service Innovation

ISBN 10 : 9784431549222
ISBN 13 : 4431549226

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service resea..

Service Innovation How To Go From Customer Needs To Breakthrough Services

ISBN 10 : 9780071717861
ISBN 13 : 0071717862

Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Management, Microsoft Corpo..

Case Studies In Service Innovation

ISBN 10 : 9781461419723
ISBN 13 : 1461419727

Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings ..

Service Innovation

ISBN 10 : 1848161301
ISBN 13 : 9781848161306

In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in thi..


ISBN 10 :
ISBN 13 :

This workbook is a step-by-step guide to help users to learn, apply and facilitate service innovation workshop using clairvoyant lab service design studio. It is an easy 6 stages a..